Area	Est. Delivery Day after dispatch day	Fee	Free Delivery Over $	Order Cut Off
Melbourne Metro	Friday	$16	$150	Sunday
Gippsland	Friday	$20	$180	Sunday
Ballarat	Friday	$20	$180	Sunday
Bendigo	Friday	$20	$180	Sunday
Geelong	Friday	$20	$180	Sunday
Mornington	Friday	$20	$180	Sunday
Other VIC	Please check 'Delivery Area Postcode and Fee'

QLD

Area	Est. Delivery Day after dispatch day	Fee	Free Delivery Over $	Order Cut Off
Brisbane Metro	Friday	$16	$150	Sunday
Gold Coast	Friday	$20	$180	Sunday
Sunshine Coast	Saturday	$20	$180	Sunday
Bundaberg	Flowing Tuesday	$25	$200	Sunday
Cairns Metro	Flowing Monday	$25	$200	Sunday
Other QLD	Please check 'Delivery Area Postcode and Fee'

SA

Area	Est. Delivery Day after dispatch day	Fee	Free Delivery Over $	Order Cut Off
Adelaide Metro	Saturday	$16	$180	Sunday
Other SA	Please check 'Delivery Area Postcode and Fee'

WA

Area	Est. Delivery Day after dispatch day	Fee	Free Delivery Over $	Order Cut Off
Perth Metro	TBC	$25	$200	Sunday
Other WA	Please check 'Delivery Area Postcode and Fee'

TAS

Area	Est. Delivery Day after dispatch day	Fee	Free Delivery Over $	Order Cut Off
Hobart	Flowing Tuesday	$25	$200	Sunday
Other TAS	Please check 'Delivery Area Postcode and Fee'

If your area postcode is not accepted, Please email info@ommis.com.au and we will get a  delivery quote for you. We CAN ship to most places in AUS, however, some places may be  more complicated and need to be checked first. 

For more information on which postcodes are currently accepted, please view our 'Delivery Area Postcode' 

Delivery Communication 

∙ You will receive a reminder message / email from us on the day before we head out for  delivery. If you provided us with a mobile number, we will also send you a text message prior to  arriving at your address. Unfortunately we are unable to guarantee delivery at specific times. 

Delivery Policy 

∙ Please note: We send our orders with frozen couriers with 'Authority to leave' at the nominated  delivery address. If no one is there to take delivery. Neither Ommis Food and Co or our courier  companies will be liable for damaged or stolen goods.

Returns & Replacements 

∙ At Ommi's Food and Co, your satisfaction is our first priority. In an unlikely event where your  order is received incomplete or has been compromised, please contact us  

at info@ommis.com.au as soon as possible with your order number and detail your concerns  and we’ll do our very best to resolve this for you. 

∙ Note: If the product has thawed whilst you're away when your order was delivered, please do  not refreeze the product and store it in the fridge instead. Please refer to the cooking guide on  heating times. This is not considered as damaged goods and does not qualify for a refund or  replacement. 

∙ Unfortunately, we cannot refund or exchange for a "change of mind" or “not used” on any  frozen product (because we don’t know how they have been handled or stored once they have  left our store). Because of health and safety regulations, these items would need to be “Binned” 

∙ Ommi's Food and Co happily trade under the “NSW Fair Trading Act Policy”. ∙ Ommi's Food and Co reserves the right to have the product assessed for acceptable quality  prior to providing you with a suitable remedy.